Return or Exchange Your Order

FROM GERMANY

Welcome to our self-service return page open 24/7. Register your return for a refund or exchange and process your return by following the steps below.

 

FREE RETURNS & EXCHANGES

Ordering from Germany we cover both return and exchange shipping - completely free of charge.

 

PRE-PRINTED RETURN LABEL

In Germany your original order comes with a pre-printed return shipping label. Just register your return below and drop the parcel at the nearest DHL location.

 

IMMEDIATE EXCHANGES

As soon as you register your exchange via mail, return your order as stated above. You can order the wanted product right away - you don’t need to wait until we’ve received your return.